Terms of service

TERMS OF SERVICE

OVERVIEW

This website is operated by Fortevero. Throughout the site, the terms "we," "us," and "our" refer to Fortevero.

By visiting our website and/or purchasing something from us, you agree to be bound by the following Terms of Service, including any additional terms, conditions, and policies referenced herein or available by hyperlink.

These Terms of Service apply to all users of the site, including browsers, customers, merchants, vendors, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. If you do not agree to all the terms and conditions of this agreement, you should not access the website or use our services.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services.


SECTION 1 - ONLINE STORE TERMS

By using this site, you represent that you are at least the age of majority in your province, territory, state, or country of residence, or that you have given us consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose.

You must not transmit any viruses, worms, malware, or destructive code.

A breach or violation of these Terms may result in immediate termination of your access to our services.


SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.

Credit card information is always encrypted during transfer over secure networks.


SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete, or current.

Any reliance on the material on this site is at your own risk.

We reserve the right to modify the contents of this site at any time without obligation to update any information.


SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right to modify, suspend, or discontinue the Service at any time without notice.

We shall not be liable for any modification, price change, suspension, or discontinuance of the Service.


SECTION 5 - PRODUCTS OR SERVICES

Certain products may be available exclusively online.

Products may have limited quantities and are subject to return or exchange only according to our Refund and Return Policy.

We have made every effort to display product colors and images as accurately as possible. However, we cannot guarantee that your device's display will accurately reflect the actual product.

Product appearance, packaging, dimensions, colors, finishes, materials, and minor design details may vary slightly due to manufacturing updates, supplier changes, lighting conditions, monitor settings, and production differences.

Product descriptions, specifications, measurements, images, availability, and prices may be changed at any time without notice.

We reserve the right to discontinue any product at any time.

We do not guarantee that any product purchased will meet your expectations.


SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order.

We may limit or cancel quantities purchased per person, household, account, credit card, billing address, or shipping address.

We reserve the right to limit or prohibit orders that appear to be placed by resellers, distributors, or unauthorized sellers.

You agree to provide current, complete, and accurate account and purchase information.


SECTION 7 - SHIPPING, DELIVERY, AND ORDERS

Shipping times displayed on the website are estimates only and are not guaranteed.

Orders may be fulfilled and shipped by third-party suppliers, warehouses, logistics providers, or fulfillment partners on behalf of Fortevero.

Fortevero currently serves customers throughout Canada.

Delivery times may vary depending on destination, carrier delays, customs processing, holidays, weather conditions, high-demand periods, labor disruptions, or other circumstances beyond our control.

Customers are responsible for any customs duties, import taxes, brokerage fees, GST/HST, PST/QST where applicable, or other government-imposed charges required by law.

Fortevero is not responsible for delays caused by customs inspections, shipping carriers, incorrect shipping information, refused deliveries, weather events, or circumstances beyond our reasonable control.

Title and risk of loss pass to the customer once the order has been transferred to the shipping carrier.

Fortevero is not responsible for lost, stolen, or damaged packages after the shipping carrier marks the shipment as delivered.

Please review our Shipping Policy for additional information.


SECTION 8 - PRICING AND CURRENCY

All prices displayed on this website are shown and charged in United States Dollars (USD) unless otherwise stated.

Customers are responsible for reviewing pricing and currency information before completing their purchase.


SECTION 9 - RETURNS, REFUNDS, AND CANCELLATIONS

Returns, refunds, exchanges, and cancellations are governed by our Refund and Return Policy.

We reserve the right to approve or reject any request that does not comply with our policies.

Orders may not be canceled once they have been processed, fulfilled, or shipped.


SECTION 10 - OPTIONAL THIRD-PARTY TOOLS

We may provide access to third-party tools over which we have no control.

Such tools are provided "as is" and "as available" without warranties of any kind.

Your use of third-party tools is entirely at your own risk.


SECTION 11 - THIRD-PARTY LINKS

Our website may contain links to third-party websites.

We are not responsible for examining or evaluating the content, policies, or practices of any third-party website.

We are not liable for any damages related to transactions made through third-party websites.


SECTION 12 - USER COMMENTS, FEEDBACK, AND SUBMISSIONS

By submitting reviews, comments, suggestions, photos, videos, or other content, you grant Fortevero a worldwide, royalty-free, perpetual license to use, reproduce, modify, publish, distribute, and display such content.


SECTION 13 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.


SECTION 14 - ERRORS, INACCURACIES, AND OMISSIONS

We reserve the right to correct errors, inaccuracies, omissions, pricing mistakes, product descriptions, shipping charges, availability information, and promotional details at any time without prior notice.


SECTION 15 - PROHIBITED USES

You may not use the site:

  • For unlawful purposes
  • To violate laws or regulations
  • To infringe intellectual property rights
  • To harass, abuse, threaten, or discriminate
  • To submit false information
  • To transmit malware or viruses
  • To collect personal information of others
  • To spam, scrape, crawl, or exploit the website

We reserve the right to terminate your use of the Service for violating these Terms.


SECTION 16 - DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

The Service and all products are provided on an "as is" and "as available" basis.

We do not guarantee uninterrupted, secure, or error-free operation of the website.

To the fullest extent permitted by law, Fortevero, Miranda Limited LLC, its owners, employees, contractors, suppliers, affiliates, partners, and service providers shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of the Service or products purchased through the Service.


SECTION 17 - INDEMNIFICATION

You agree to indemnify and hold harmless Fortevero, Miranda Limited LLC, its affiliates, officers, employees, suppliers, and partners from any claims, damages, liabilities, and expenses arising from your violation of these Terms or applicable laws.


SECTION 18 - SEVERABILITY

If any provision of these Terms is found unenforceable, the remaining provisions shall remain valid and enforceable.


SECTION 19 - TERMINATION

We may terminate or suspend your access to the Service at any time without notice if you violate these Terms.


SECTION 20 - ENTIRE AGREEMENT

These Terms, together with our policies, constitute the entire agreement between you and Fortevero regarding the use of the Service.


SECTION 21 - GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Texas, United States.

Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Texas.


SECTION 22 - CHANGES TO TERMS OF SERVICE

We reserve the right to update, modify, or replace any part of these Terms by posting changes on this website.

Your continued use of the website constitutes acceptance of those changes.


SECTION 23 - TEXT MARKETING AND NOTIFICATIONS

By subscribing to SMS marketing or providing your phone number, you agree to receive recurring text messages regarding order updates, promotions, abandoned cart reminders, and review requests.

Message frequency may vary.

Message and data rates may apply.

You may unsubscribe at any time by replying STOP.


SECTION 24 - CONTACT INFORMATION

Store Name: Fortevero

Company Name: Miranda Limited LLC

Company Number: 1487641220002

Legal Business Address:

1603 Spring St
Allen, TX 75002
United States

Canadian Warehouse:

2710 Barnet Highway, #75D
Coquitlam, BC V3B 1B8
Canada

Phone:

+1 (782) 304-3286

Email:

info@fortevero.com

Business Hours

Monday – Friday: 09:00 AM – 05:00 PM PT

Saturday – Sunday: 11:00 AM – 04:00 PM PT

We aim to respond to all inquiries within 24 hours.

Effective Date: July 2026