TERMS OF SERVICE
OVERVIEW
This website is operated by Fortevero. Throughout the site, the terms "we," "us," and "our" refer to Fortevero.
By visiting our website and/or purchasing something from us, you agree to be bound by the following Terms of Service, including any additional terms, conditions, and policies referenced herein or available by hyperlink.
These Terms of Service apply to all users of the site, including browsers, customers, merchants, vendors, and contributors of content.
Please read these Terms of Service carefully before accessing or using our website. If you do not agree to all the terms and conditions of this agreement, you should not access the website or use our services.
Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services.
SECTION 1 - ONLINE STORE TERMS
By using this site, you represent that you are at least the age of majority in your state, province, or country of residence, or that you have given us consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose.
You must not transmit any viruses, worms, malware, or destructive code.
A breach or violation of these Terms may result in immediate termination of your access to our services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.
Credit card information is always encrypted during transfer over networks.
SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete, or current.
Any reliance on the material on this site is at your own risk.
We reserve the right to modify the contents of this site at any time without obligation to update any information.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right to modify, suspend, or discontinue the Service at any time without notice.
We shall not be liable for any modification, price change, suspension, or discontinuance of the Service.
SECTION 5 - PRODUCTS OR SERVICES
Certain products may be available exclusively online.
Products may have limited quantities and are subject to return or exchange only according to our Refund and Return Policy.
We have made every effort to display product colors and images as accurately as possible. However, we cannot guarantee that your device's display will accurately reflect the actual product.
Product appearance, packaging, dimensions, colors, finishes, materials, and minor design details may vary slightly from product photos due to manufacturing updates, supplier changes, monitor settings, lighting conditions, and production differences.
Product descriptions, specifications, measurements, images, availability, and prices may be changed at any time without notice.
We reserve the right to discontinue any product at any time.
We do not guarantee that any product or service purchased will meet your expectations.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order.
We may limit or cancel quantities purchased per person, household, account, credit card, billing address, or shipping address.
We reserve the right to limit or prohibit orders that appear to be placed by resellers, distributors, or unauthorized sellers.
You agree to provide current, complete, and accurate account and purchase information.
SECTION 7 - SHIPPING, DELIVERY, AND INTERNATIONAL ORDERS
Shipping times displayed on the website are estimates only and are not guaranteed.
Orders may be fulfilled and shipped by third-party suppliers, warehouses, logistics providers, or fulfillment partners on behalf of Fortevero.
Delivery times may vary depending on destination, carrier delays, holidays, weather conditions, high-demand periods, labor disruptions, or other circumstances beyond our control.
Fortevero is not responsible for delays caused by carriers, incorrect addresses, refused deliveries, weather events, or circumstances beyond our reasonable control.
Title and risk of loss pass to the customer once the order has been transferred to the shipping carrier.
If tracking shows that a package has been delivered but cannot be located, customers should contact us at info@fortevero.com. We will assist in reviewing the shipment status and work with the carrier whenever possible to help resolve the issue.
Please review our Shipping Policy for additional information.
SECTION 8 - RETURNS, REFUNDS, AND CANCELLATIONS
Returns, refunds, exchanges, and cancellations are governed by our Refund and Return Policy.
We reserve the right to approve or reject any request that does not comply with our policies.
Orders may not be canceled once they have been processed, fulfilled, or shipped.
SECTION 9 - OPTIONAL THIRD-PARTY TOOLS
We may provide access to third-party tools over which we have no control.
Such tools are provided "as is" and "as available" without warranties of any kind.
Your use of third-party tools is entirely at your own risk.
SECTION 10 - THIRD-PARTY LINKS
Our website may contain links to third-party websites.
We are not responsible for examining or evaluating the content, policies, or practices of any third-party website.
We are not liable for any harm or damages related to transactions made through third-party websites.
SECTION 11 - USER COMMENTS, FEEDBACK, AND SUBMISSIONS
By submitting reviews, comments, suggestions, photos, videos, or other content, you grant Fortevero a worldwide, royalty-free, perpetual license to use, modify, publish, distribute, and display such content.
We are under no obligation to maintain comments in confidence, compensate you, or respond to submissions.
SECTION 12 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.
SECTION 13 - ERRORS, INACCURACIES, AND OMISSIONS
We reserve the right to correct errors, inaccuracies, omissions, pricing mistakes, product descriptions, shipping charges, availability information, and promotional details at any time without prior notice.
SECTION 14 - PROHIBITED USES
You may not use the site:
For unlawful purposes
To violate laws or regulations
To infringe intellectual property rights
To harass, abuse, threaten, or discriminate
To submit false information
To transmit viruses or malware
To collect personal information of others
To spam, phish, scrape, crawl, or exploit the site
We reserve the right to terminate your use of the Service for violating these Terms.
SECTION 15 - DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
The Service and all products are provided on an "as is" and "as available" basis.
We do not guarantee uninterrupted, secure, or error-free operation of the website.
To the fullest extent permitted by law, Fortevero, Miranda Limited LLC, its owners, employees, contractors, suppliers, affiliates, partners, and service providers shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of the Service or products purchased through the Service.
SECTION 16 - INDEMNIFICATION
You agree to indemnify and hold harmless Fortevero, Miranda Limited LLC, its affiliates, officers, employees, suppliers, and partners from any claims, damages, liabilities, and expenses arising from your violation of these Terms or applicable laws.
SECTION 17 - SEVERABILITY
If any provision of these Terms is found unenforceable, the remaining provisions shall remain valid and enforceable.
SECTION 18 - TERMINATION
We may terminate or suspend your access to the Service at any time without notice if you violate these Terms.
SECTION 19 - ENTIRE AGREEMENT
These Terms, together with our policies, constitute the entire agreement between you and Fortevero regarding the use of the Service.
SECTION 20 - GOVERNING LAW
These Terms of Service shall be governed by and construed in accordance with the laws of the State of Texas, United States.
Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Texas.
SECTION 21 - CHANGES TO TERMS OF SERVICE
We reserve the right to update, modify, or replace any part of these Terms at any time by posting changes on this website.
Your continued use of the website following any changes constitutes acceptance of those changes.
SECTION 22 - TEXT MARKETING AND NOTIFICATIONS
By subscribing to SMS marketing or providing your phone number, you agree to receive recurring text messages, order updates, marketing communications, abandoned cart reminders, and review requests.
Message frequency may vary.
Message and data rates may apply.
You may unsubscribe at any time by replying STOP to any SMS message.
SECTION 23 - CONTACT INFORMATION
Store Name: Fortevero
Company Name: Miranda Limited LLC
Company Number: 1487641220002
Business Address:
1603 Spring St
Allen, TX 75002
United States
Warehouse Address:
700 E Plano Pkwy
Plano, TX 75074
United States
Phone:
+1 (317) 891-4226
Email:
info@fortevero.com
Business Hours
Monday – Friday: 09:00 AM – 05:00 PM CST
Saturday – Sunday: 11:00 AM – 04:00 PM CST
We aim to respond to all inquiries within 24 hours.
Effective Date: June 2026